DATA COMPLIANCE / PRIVACY POLICY
1. Introduction
Nando Nkrumah ("I", "me", or "my") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website, purchase my products or digital downloads, subscribe to my newsletter, or otherwise interact with my services.
By using my website, you agree to the practices described in this Privacy Policy.
2. Contact Information
Nando Nkrumah
Meister-Ekkehart-Str. 9
50937 Cologne
Germany
Email: art@nandonkrumah.com
3. Information I Collect
I may collect:
Name
Billing and shipping address
Email address
Telephone number
Payment information
Account login credentials
Order history
Customer service communications
Newsletter subscription preferences
Information Collected Automatically
When you use my website, I may automatically collect:
IP address
Browser type and version
Device information
Operating system
Referral URLs
Pages visited
Time spent on pages
Purchase and browsing behavior
Cookie identifiers
4. How I Use Your Information
I use personal data to:
Process and fulfill orders
Deliver physical products and digital downloads
Create and manage customer accounts
Process payments
Provide customer support
Communicate regarding orders
Send newsletters and marketing communications
Improve my website and services
Analyze website performance
Prevent fraud and abuse
Comply with legal obligations
5. Legal Basis for Processing (GDPR)
For individuals located in the European Economic Area (EEA), I process personal data based on:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent where required
You may withdraw consent at any time.
6. Shopify
My online store is hosted by Shopify.
Shopify provides the e-commerce platform that enables me to sell my products and digital downloads. Your data may be stored through Shopify's data storage systems, databases, and applications.
For more information, please review Shopify's privacy practices.
7. Payment Processing
Stripe
Payments may be processed through Stripe. Stripe may collect payment-related information necessary to complete transactions.
PayPal
Payments may also be processed through PayPal. PayPal collects and processes personal information in accordance with its own privacy policies.
I do not store complete credit card information on my servers.
8. Analytics and Advertising
Google Analytics
I use Google Analytics to understand how visitors use my website and to improve performance and user experience. Google Analytics may collect information including IP address, device information, browser information, and website interactions.
Google Ads
I use Google Ads conversion tracking and remarketing services to measure advertising effectiveness and deliver relevant advertisements.
Meta Pixel
I use Meta Pixel to measure advertising performance and create customized advertising audiences on Meta platforms. Meta may collect information about your interaction with my website.
9. Email Marketing
I use Mailchimp to manage and send email newsletters.
If you subscribe to my newsletter, I may collect:
Name
Email address
Engagement data such as opens and clicks
You may unsubscribe at any time using the unsubscribe link included in my emails.
10. Cookies and Similar Technologies
I use cookies and similar technologies for website functionality, security, analytics, marketing, and personalization.
Cookies may include Essential, Functional, Analytics, and Advertising Cookies. Depending on your location, you may be asked to provide consent before non-essential cookies are activated. You can control cookies through your browser settings.
11. Customer Accounts
When you create an account, I store information necessary to maintain your account, process orders, provide customer support, and improve your shopping experience. You are responsible for maintaining the confidentiality of your account credentials.
12. Digital Downloads
When purchasing digital products, I may collect information necessary to verify purchases, deliver downloads, prevent fraud, and manage licensing and access rights.
13. International Data Transfers
Because I sell products worldwide and use international service providers, your information may be transferred to and processed in countries outside your country of residence. Where required, I implement appropriate safeguards, including contractual protections and legally recognized transfer mechanisms.
14. Data Retention
I retain personal information only for as long as necessary to fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the data and applicable laws.
15. Your Rights
Depending on your location, you may have rights including:
Right of access
Right to correction
Right to deletion
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent
Right to lodge a complaint with a supervisory authority
To exercise these rights, contact: shop@nandonkrumah.com
16. Children's Privacy
My services are not directed toward children under the age of 16. I do not knowingly collect personal information from children. If I become aware that such information has been collected, I will take reasonable steps to delete it.
17. Data Security
I implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, and alteration. However, no method of transmission or storage is completely secure.
18. Third-Party Services
My website may contain links to third-party websites or services. I am not responsible for the privacy practices of third parties and encourage you to review their privacy policies.
19. Changes to This Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
20. Contact
If you have questions regarding this Privacy Policy or my data processing activities, please contact:
Nando Nkrumah
Meister-Ekkehart-Str. 9
50937 Cologne
Germany
